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Customer Experience Survey

Please help us improve your VPN experience! We'd love to hear about your experience using our VPN app. Your feedback will help us make the app better for everyone. This survey should take approximately 2-3 minutes to complete.
Note: Your responses are anonymous, unless you choose to share your email for follow-up.

How often do you use the VPN?

How often do you use the VPN?
A
B
C
D

What do you use the VPN for?

Never
Rarely (once a year)
Sometimes (once a month)
Always (at least once a week)
General privacy/security
Streaming content (Netflix, etc.)
Accessing geo-blocked websites
Public Wi-Fi protection
Gaming
Torrenting/P2P
Hiding IP address
Others:

How would you rate your overall experience with our app?

How would you rate your overall experience with our app?
Please do let us know why you gave us the rating so we can help improve our app service quality.

Which features are important to you?

Very important
Not as important
Can live without it
Fast connection speeds
Large number of server locations
Streaming service compatibility
Strong security/encryption
App quality (crashes, etc)
Ease of use
Value for money

Are there any features you wish we had that we currently don't offer?

Please leave any other comments or suggestions you have!

Finally, we're launching a brand-new Windows app, and we'd love your help in shaping it.

Join our beta program to gain early access and provide feedback through short surveys that help us develop the best VPN for Windows.

Spots are limited. Would you want in?

Spots are limited. Would you want in?
A
B